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Questions & Answers
Frequently Asked Questions
Cancelations and Refunds
- NO REFUNDS OR EXCHANGES!
- YOU ARE ALLOWED ONE TIME TO RESCHEDULE WITH SAME DEPOSIT, AFTER THAT DEPOSIT MUST BE PAID AGAIN.
- NO CALL/ NO SHOW CLIENTS WILL NOT HAVE THE OPPORTUNITY TO BOOK AGAIN AND THE REMAINDER OF THE BALANCE WILL BE DEDUCTED FROM YOUR CARD!
What types of hair braiding styles do you offer?
At The Mane Lab, we offer a wide range of hair braiding styles, including Senegalese Twists, Box Braids, Cornrows, Micro Braids, Crochet Braids, Fulani Braids, Ghana Weaving, Kinky Twists, Marley Twists, Butterfly Locs, Goddess Braids, Havana Twists, Lemonade Braids, Passion Twists, and more! Our experienced stylists can create the perfect braided look for you.
How long does the hair braiding process typically take?
The time required for your hair braiding session depends on the style you choose and the complexity of your hair. Generally, smaller and more intricate styles may take longer, while larger braids or twists might be completed more quickly. During your consultation, we'll provide an estimate based on your specific requirements.
Do you provide hair extensions for braiding?
Yes, we offer a variety of hair extension options for braiding, allowing you to achieve your desired length and style. Our stylists will help you select the best extensions to complement your chosen braiding style.
Do you offer hair braiding consultations, and how do they work?
Yes, we offer hair braiding consultations to ensure that you get the perfect style for your needs and preferences. During a consultation, you'll meet with one of our experienced stylists who will discuss your desired look, hair type, and any specific requests. They'll provide recommendations, answer any questions you may have, and give you a cost estimate for your chosen style. Consultations are a great way to customize your braided hairstyle and get personalized guidance from our skilled team.
Are your stylists experienced in working with different hair types and textures?
Absolutely! At The Mane Lab, our professional stylists have extensive experience working with diverse hair types and textures. We pride ourselves on offering inclusive and expert services to all our clients, ensuring you receive the best results, no matter your hair type.
THE MANE LAB
POLICIES
CANCELLATIONS/ REFUNDS (APPOINTMENTS/ CLASSES/ PRODUCTS) NO REFUNDS OR EXCHANGES! YOU ARE ALLOWED ONE TIME TO RESCHEDULE WITH SAME DEPOSIT, AFTER THAT DEPOSIT MUST BE PAID AGAIN. NO CALL/ NO SHOW CLIENTS WILL NOT HAVE THE OPPORTUNITY TO BOOK AGAIN AND THE REMAINDER OF THE BALANCE WILL BE DEDUCTED FROM YOUR CARD!
BOOKING (APPOINTMENTS/ CLASSES) DEPOSITS ARE REQUIRED AT THE TIME OF BOOKING!
NO SAME DAY APPOINTMENTS UNLESS POSTED BY ME! THERE IS A $10 LATE FEE POLICY! MORE THAN 10 MINS LATE AND YOU WILL HAVE TO RESCHEDULE AND YOU FORFEIT YOUR DEPOSIT! ARRIVE AT LEAST 10- 15 MINS EARLY TO ENSURE YOUR ON TIME! IF YOU NEED TO CANCEL OR RESCHEDULE YOU MUST DO SO WITHIN A 48 HR NOTICE! IF YOU CANCEL YOUR APPOINTMENT ANOTHER DEPOSIT IS REQUIRED TO BOOK AGAIN.
HAIR SERVICE
ALL CLIENTS MUST COME WASHED AND COMPLETELY BLOW DRIED! IF YOU CANNOT DO THIS ON YOUR OWN YOU WILL NEED TO BOOK A WASH AND DRY!
$30 NONREFUNDABLE Deposits
The rest of your remaining balance must be paid in CASH or CREDIT CARD! (NO CASH APP)!
Hair is NOT Included In Styles ‼️
PARENTS!!
I SERVICE KIDS 2 AND OLDER IF THEY CAN SIT THROUGH THE SERVICE! I WILL NOT ALLOW PARENTS TO SIT/STAND BESIDE THE CHAIR TO HOLD, HUG, RUB OR KISS ON MINOR CLIENT WHILE SERVICE IS BEING DONE BECAUSE IT SLOWS DOWN THE PROCESS! $10 FEE WILL BE APPLIED
If your child is having a hard time or refuses to sit back and/or hold their head down I will stop! The additional bending and reaching takes a toll on my body and my energy. This isn't fair to the other clients who need me at my best to provide quality work.
If I have to request the guardian to physically assist the client such as hold their head, repeatedly stop them from sliding themselves out of the chair, taking off the cape or mask etc I do have the right to terminate the completion of the service (deposit non refundable) and/or cancel/refuse any further appointments. You can bring them back when their older.
PRIVATE POLICY
VIDEO OR PICTURES WILL BE TAKEN AT END OF APPOINTMENT FOR NETWORKING PURPOSES. CLIENTS WILL BE ALLOWED TO COVER FACE IF THEY WISH TO DO SO.